Our commitment to protecting the privacy and security of your personal data
Last Updated: 15 January 2026
Malaysia1 is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide to us when using our online gaming platform. We understand that your trust is the foundation of our relationship, and we take seriously our responsibility to protect your information.
By accessing or using malaysia1 services, you agree to the information collection and use practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our platform. We reserve the right to update this policy from time to time to reflect changes in our practices or legal requirements, and we will notify you of any significant changes.
malaysia1 complies with all applicable data protection laws and uses the latest encryption technology to protect your personal information. Your privacy is our priority.
The malaysia1 platform operates under international security standards and complies with local data protection regulations. We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Every piece of data we collect is used solely to improve our services and ensure a safe and enjoyable gaming experience for you.
Malaysia1 collects various types of information to provide and improve our services to you. The information we collect includes:
When you register an account with malaysia1, we collect the following personal information:
Every financial transaction you make on malaysia1 is recorded for security and compliance purposes. This includes:
To improve platform performance and your account security, we collect the following technical information:
Used to verify your identity and comply with anti-money laundering legal requirements.
Processed through secure payment systems and not stored in unencrypted form.
Helping us understand how you use the platform and improve your experience.
Malaysia1 uses the information collected for various legitimate purposes related to providing our services. Here is how we use your personal data:
You may opt out of marketing communications at any time by updating your preferences in your account settings or contacting our support team. However, we will continue to send important communications relating to your account and transactions.
Malaysia1 will not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties in the following limited circumstances:
We work with service providers who help us operate the platform and deliver services to you:
All these service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes we set. They are not allowed to use your data for their own purposes.
We may disclose your personal information if required by law or in the following circumstances:
Certain information may be shared with third-party game providers such as Evolution Gaming, Pragmatic Play, and others to enable you to access their games. This sharing is limited to information necessary to operate games and track results.
Malaysia1 takes comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use the latest security technology and industry best practices to ensure your data is safe.
While we use reasonable security measures, no security system is completely impenetrable. Therefore, we cannot guarantee the absolute security of your information. We encourage you to also take steps to protect your information, such as using a strong password and not sharing your login credentials.
Malaysia1 retains your personal information for as long as it is necessary for the purposes we collected it or as required by law. Retention periods depend on the type of information and the purpose of its use.
| Data Type | Retention Period |
|---|---|
| Active Account Information | While the account remains active |
| Transaction History | Minimum 7 years from transaction date |
| KYC Documents | 7 years after account closure |
| Activity Log | 12 months for security analysis |
| Marketing Data | Until you withdraw consent |
When your information is no longer needed, we will securely delete it using appropriate data destruction methods. However, we may retain certain information for a longer period if required by law or to protect our legitimate interests.
If your account has been inactive for 12 consecutive months, we may contact you to confirm whether you wish to keep the account. If we do not receive a response within 30 days, your account may be closed and your personal information archived in accordance with our retention policy.
As a malaysia1 user, you have certain rights regarding your personal information. We are committed to respecting these rights and making it easy for you to control them.
You have the right to request a copy of the personal information we hold about you. We will provide this information in a readable format within 30 days of your request.
If you believe the information we hold about you is inaccurate or incomplete, you may request that we correct it. You can update some information directly through your account settings.
You may request that we delete your personal information in certain circumstances, such as if the information is no longer needed for its original purpose or if you withdraw your consent. However, we may be unable to delete information we are legally required to retain.
You may request that we restrict how we use your information in certain circumstances, such as while we are investigating the accuracy of the data or the validity of the processing.
You have the right to receive the personal information you provided to us in a structured, machine-readable format, and to transfer that information to another service provider.
You have the right to object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on our legitimate interests on grounds relating to your particular situation.
To exercise any of these rights, please contact our customer support team. We will process your request as quickly as possible and inform you of the action taken.
Malaysia1 uses cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your experience. Essential cookies cannot be disabled if you wish to use our services.
Malaysia1 does not provide services to individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that we have collected information from a child, we will take immediate steps to delete that information from our systems.
If you believe we may hold information from or about a child, please contact us immediately. Parents and guardians are encouraged to monitor their children's online activity and take steps to ensure they do not access gambling platforms.
Malaysia1 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will notify you via email or a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of malaysia1 services after changes are made indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us:
Our privacy team is dedicated to addressing your concerns and ensuring your personal information is handled properly. We appreciate your trust in malaysia1 and are committed to protecting your privacy at all times.
All your data is protected with industry-standard 256-bit SSL encryption for maximum security.
We comply with all local and international data protection regulations.
We will never sell or rent your personal information to third parties.
Malaysia1 uses the latest technology to protect your privacy
Every transaction and communication is encrypted end-to-end for complete security.
Additional security layer with two-factor authentication to protect your account.
Our security systems monitor suspicious activity around the clock.
Independent security audits are conducted regularly to ensure the highest standards.